While this transition played out smoothly across the globe for the rest of Microsoft, the shift to Microsoft Teams in India had an important hurdle to overcome-meeting India’s strict regulatory requirements. The team was in the process of moving the infrastructure of Enterprise Voice, Microsoft’s cloud-based phone and audio-conferencing system, to the cloud via Microsoft Teams. The December 2021 date for retiring all of Microsoft’s internal Skype for Business on-premises infrastructure was fast approaching. The daunting task entailed upgrading Skype for Business enterprise voice-enabled employees in India to Microsoft Teams while also enabling location-based routing-all while maintaining compliance with the Telecom Regulatory Authority of India (TRAI). Made more challenging by the outbreak of COVID-19 and by India’s strict telecom regulations, the now-complete shift was the last large group of employees at Microsoft left to move to Microsoft Teams. Location-based routing helped Microsoft overcome the challenge of finally moving its employees in India from Skype for Business to Microsoft Teams. Editor’s note: This story has been updated with new details and updated terminology.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |